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About Proximity Reader About Electric Locks About Card&Other Contact us 


Can sense the card but the door lock doesn’t work?

Please check whether there is power supply on the proximity reader and the eletric lock

If it is okay, please check the electric lock power supply reader and whether the connecting points are correct. 

Is the DENY light (yellow light) on?  Check if the card are being registered.

Continuous proximity.  Please remove the card from proximity area then try again.

Please check whether the door opening mode is correct.

System password is entered but cannot enter into various functional selection of the setting mode?

Incomplete input of command  password, please check reader whether the following format has been entered:
#XXXX# (XXXX represents system  password), or first press ” then input effective command password #XXXX#.

Bad wire arrangement which will affect press key data. Please confirm that the power supply wire and the control wire has been arranged to the space at the back of the display screen (this is the wire arrangement area of this equipment) in order to avoid the wires pressing on the PC board causing bad contact, short circuit and interference. 

How to stop anti-damage activation or duress alarm activation?

Remedy : Enter into the system setting mode or open the door.

What is the operation of the door sensor detection (reed switch)?

Remedy : If the door sensor detection function is being set at ON  (for detail, refer to item 7 of the setting mode functional  selection in the manual) and if the door is not closed within 30 seconds, then the anti-damage output function will be executed.


 


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