SOFTWARE RELATED

Showing 1 to 11 of 11 items
Other application has opened the communication port. Close all applications and restart the system.
Reboot and start the system before executing other applications when the same error message appeared again.
Data duplication occurred when editing data. Please reset duplicated data or press Esc to cancel editing the data.
Do not leave edited data column blank. Please enter data or press Esc tocancel editing the data.
Please click on Shift + Esc for a few times to reset the system state value in order to return the menu or tool bar back to normal. If this still does not work, please reboot and then execute the software again.
Press and hold Shift key and then press "Enquire Reader Enrollment Data" to add the enrollment data to the software's database.
Overtime list's data will be a priority.
  • It is based on the earliest time of the day's On Duty record when more than two On Duty and Overtime On data occurred.
  • It is based on the latest time of the day's Off Duty record when more than two Off Duty and Overtime Off data occurred.
  • Default account as "USER" and password as "0000"
  • Please make sure reader number is not repeated.
  • Pairing between the software machine number setting and hardware
  • Selection of correct communication interface
  • It is online when time is responded when entering software to enquire reader time.
    Database damage occurred when the computer crashed while the software was collecting reader's write data. There are two ways to solve:
  • Please use Restruct function to fix the problem.
  • Please contact the dealer or manufacturer if the database is still unable to fix.