Technical Support

Leave a message

ELECTRIC LOCKS

Dead Bolt Lock (power to lock) (SL-100 series) body is hot.
Power is always on when it is locked. Power is off when the door is opened.
Temperature around 50℃ of the unit is considered normal.

Dead Bolt Lock does not function after installation.
  • Check power supply (DC12V, current 1A and above).
  • Please check if the direction of the template is being installed correctly.
  • Check both dead bolt lock and reader’s points (N.O or N.C).
  • Lock will open when force is applied on the reader (e.g. Hitting hard orvibrating the reader).
  • Please check all the connections .
  • Reader's N.C. points might strike immediately when force is being applied on it. This eventually causes the fail-safe type of lock to open when sudden power cut occurred.
  • Insufficiency of magnetic adhesion when magnetic lock is installed.
  • Please check power supply (12V or 24V) of magnetic lock.
  • Please check power voltage and current (min. 12V/2A).
  • When installing magnetic lock, please make sure that rubber washers are not too tight which caused the unit unable to adhere tightly with the armature.
  • Types of doors suitable for installing strike lock.
  • Suitable for all 90º wooden, aluminum, and stainless steel doors.
  • The strike lock has to accommodate with door knob with latch.
  • Both types of fail safe (power to lock) and fail secure (power to open) depending on users'requirement.
  • Types of doors suitable for installing deadbolt lock.
  • Suitable for all 90º -180º wooden, aluminum, stainless steel, and emergency doors.
  • SL-100 is fail safe type. Please install UPS to function during power cut.
  • It integrates with micro-computer and push button door open points for access control system when proximity card entry is not applied.
  • Brackets (BR-100) will need to be used depending on the spot. Please click Accessories or her
  • Types of doors suitable for installing magnetic lock.
  • Suitable for all 90º wooden, aluminum, stainless steel, and emergency doors.
  • It is fail safe type. Please install UPS to function during power cut.
  • Brackets (BR-200, BR-220) will need to be used depending on the spot. Please click Accessories or here.
  • Types of electric locks to be installed on glass doors.
  • Deadbolt lock or electric lock which includes its glass holders and brackets are suitable for all 90 ºglass doors.
  • Deadbolt lock which includes its glass holders and brackets are suitable for all 180º glass doors.
  • There are many kinds of doors available in the market. Some doors might need brackets for easy installation. Brackets are available at Accessories (Lock) to fulfill your requirement.
  • Types of electric lock.
    There are fail-secure and fail-safe types of electric lock. The fail-secure electric lock remains at locking state when the power is off. The fail-safe electric lock remains at locking state when the power is off and unlock when the power is off.It is not suggested to install fail-secure electric lock in public buildings or places as the lock will lock when the power is off during fire accident which is hazardous to the public.
  • Fail-safe electric lock is also named as power-to-lock electric lock such as SL-100SL-200/220, SL-300F/320F
  • Fail-secure electric lock is also named as power-to-open electric lock such as SL-120,SL-300/320.
    History
      3Inquiry